Posted in April 2008

Salesforce and Google…Where’s the News?

As I’m sure many of you have already noted, Salesforce.com and Google today announced that Google will now offer its Google Apps as part of the Salesforce.com platform. Well isn’t that just riveting. With all due honesty, who uses Google Apps? Google text messaging and Maps…sure, but who leverages Google’s spreadsheets, text editor, and e-mail … Continue reading »

CRM Acceleration Atlanta: Wrap Up

As a nice follow up to Gerhard Gschwandtner’s comments yesterday on software platforms during his keynote presentation, Mike Mitchell, CTO of BDO Seidman’s Alliance Program provided a great example. In a nutshell, the alliance program at BDO is responsible for managing the hundreds of smaller accounting firms that BDO collaborates with, and more specifically, managing … Continue reading »

CRM Acceleration Atlanta: Sales 2.0

Gerhard Gschwandtner, publisher of Selling Power magazine, kicked off our company’s Atlanta event this morning with a great keynote on the evolution of Sales 2.0. In it, Gschwandtner spoke to the Internet-driven world we live in today, listing some key facts such as these: – 108 million Web sites worldwide – 28 billion – 1 … Continue reading »

Obama, CRM, and the Presidential Election

I’ve read a lot about Barak Obama’s new approach to campaigning to encourage constituent feedback and participation, and how he’s using Web 2.0 and CRM to help drive support. But a recent post by Web 2.0 blogger Bill Ives stood out. Obama has flipped the old-school, top-down approach to campaigning upside down, and has taken … Continue reading »

Scalr’s Framework for Open Source Success

I’ve come across yet another great example of open source and cloud computing. A colleague of mine today forwarded me some info about Scalr, an open source framework that allows you to have a hosting environment via Amazon’s EC2. Scalr uses Amazon Machine Images (AMIs) to let users create a server farm via a Web-based … Continue reading »

Hot Sales for Cool Vendors

Not to keep harking on Gartner this week, but they’ve come out with some good stuff the last few days. Yesterday it was their 2008 Cool Vendors in CRM Sales. I’ve always gotten a kick out of these reports, as they highlight up-and-comers and startups that are driving innovation…innovation that the Oracle, Microsoft’s, and SAP’s … Continue reading »

File Under: SugarCRM Conspiracy Theories…

OK, this is good. I have been emailing a bit with David Sims at TMCNet who writes a lot about open source and CRM. We were talking about how the “relative open source movement” in the music business (read: piracy and digital downloads replacing CD sales) makes a lot of band’s popularity hard to measure. … Continue reading »