I followed up a post written by Brian Solis yesterday, and shame on me, I am doing it again. But, today’s post was not really written by Brian, it was written by Paul Greenberg, not sure that makes it much better. Is this cheating? You know, writing a blog based on a blog, then following … Continue reading »
Posted in June 2010 …
Relationships are Critical, but there is More
Last week I was not very nice to an author who focused on data, and not trust as the ‘tie that binds’ regarding relationships. You can agree, or disagree, but the current thinking is that engagement builds trust, trust is the basis for a relationship and a relationship is the basis for…hmmm, for what? Why … Continue reading »
Please Do Not Slapp your Customers (Around)
The New York Times published an article May 31, the story about a towing company which hauled a car from an apartment complex parking lot. According to the car owner, he did have a permit to park there, the owner then went to the Internet for revenge. The Owner created a Facebook fan page “For … Continue reading »
