Filed under Conferences

CRM Acceleration Recap

The past few days have been a whirlwind to say the least – three cities in three days, filled with great conversations with great people. The CRM Acceleration road show kicked off to great success in Austin, Houston and Denver. It is great to see the different types of CRM enthusiasts in the Sugar universe … Continue reading »

CRM Evolution Conference Recap

Collecting my thoughts on the CRM Evolution conference, I’d say the most interesting thing is seeing more and more people approach me about getting their products integrated with Sugar. This included a lot of the SpeechTek participants. More and more, Sugar is being seen as a great agent desktop or supporting platform for call center … Continue reading »

How Can SMBs Drive Value From Social Media?

 /* Style Definitions */  table.MsoNormalTable  {mso-style-name:”Table Normal”;  mso-tstyle-rowband-size:0;  mso-tstyle-colband-size:0;  mso-style-noshow:yes;  mso-style-parent:””;  mso-padding-alt:0in 5.4pt 0in 5.4pt;  mso-para-margin:0in;  mso-para-margin-bottom:.0001pt;  mso-pagination:widow-orphan;  font-size:10.0pt;  font-family:”Times New Roman”;  mso-ansi-language:#0400;  mso-fareast-language:#0400;  mso-bidi-language:#0400;} This week while attending CRM Evolution – which once again surpassed all expectations – I had the pleasure of sitting down with TheaterMania, a New-York based Sugar Professional customer that’s … Continue reading »

CRM Evolution Tweet Recap

So, it’s been a busy day one here at the CRM Evolution event…rather than recap my day in long prose, I thought I’d list out my Tweets from the day.  I azttended a few great sessions, one by David Raab around Marketing Automation Best Practices, and One by Clint Oram, co-founder an VP of Products … Continue reading »