After a one-week hiatus during which Martin and I where attending SugarCRM’s biannual Sales Bootcamp, I’m happy to say we’re back to blogging. I’ll start with a Wall Street Journal article from last week that our VP of marketing pointed out and that highlighted a number of marketplace conditions we’re seeing here at SugarCRM, and … Continue reading »
Filed under SAP …
Business by Design Delay – My Thoughts…
Now that it is official that SAP will be delaying the roll out of its midmarket SaaS suite, Business by Design, it really hammered home what I already knew. SaaS is NOT easy… I think too many people have the idea that SaaS is some magic bullet, and that all you have to do it … Continue reading »
Waste Management’s $100m Waste Problem
I saw on CNet that Waste management is suing SAP for what it deems a $100m “complete failure” of a CRM/ERP deployment. This is scary in a lot of ways. First, a successful CRM initiative is not 100% about technology, and the vendor and customer need to work together to make the initiative a success. … Continue reading »
SAP’s Unparalleled Level of Co-Innovation
This week at its CRM conference in Las Vegas, SAP spoke about its newfound focus on customer co-innovation. Bob Stutz, senior vice president and general manager of CRM global strategy at the German giant was quoted in this article as saying: “We realized we didn’t need 100 Ph.D.’s to make one single piece of functionality. … Continue reading »
Notes From the Enterprise Segment
I’ve had some thoughts on recent news within the enterprise software segment that I’ve been waiting to blog about, and today seemed as good a day as ever. Feel free to provide your feedback. – I came across this press release put out by SAP. It’s essentially useless, as it’s simply more smack in the … Continue reading »
Oracle Buying Salesforce.com: It Was Inevitable….Wasn’t It?
With all the talk of Oracle purchasing Salesforce.com, it got me thinking…isn’t it kind of inevitable that Oracle would end up buying Salesforce? On-demand ERP/CRM provider NetSuite, which Ellison owns a majority share in, cannot by scaled to the size that Salesforce.com has been in the next decade, maybe not in the next two. In … Continue reading »
Second Place is the First Loser…
I am in final prep mode for SugarCon, and I really think this conference is gonna rock. Literally – stay tuned for Colin’s play-by-play (I am sure he’s still in football mode following his Giant’s victory over Belicheat and Tom Shady). But even with all the buzz around SugarCon over here at Sugar HQ, justice … Continue reading »
An SMB CRM Tool for Large Businesses?
As I’ve said, I like Joshua Greenbaum a lot – he does not get taken in by hype very easily. His latest blog post lends more credence to his intelligent skepticism. To summarize, he is critical of SAP’s ability to land $1bn in new businesses anchored by the new Business by Design (BBD) concept. And … Continue reading »
Two Steps Forward, One Step Back…
I just left a comment on the following blog post about “green energy.” Essentially the post is about diesel engines getting VC investment – as a reaction to the green movement. Personally, I was annoyed by the consideration that a more efficient, yet still dependent on petro-fuel engine was considered “green.” Continuing to invest in … Continue reading »
Winning the Battles, but the War Rages on…
As Microsoft releases its latest version of a primarily midmarket CRM product, I am thinking only about our enterprise customers. (Maybe it is because I have been working with so many of our larger customers I hadn’t met before planning for SugarCon next month.) To be sure, selling CRM into the enterprise is hard work. … Continue reading »
