I am freshly back in the office (OK, maybe fresh is not the right word, more like jet-lagged and overwhelmed with emails and projects) after an awesome two-week press tour in Europe. The media and analysts I met were all amazing, and really seemed to “get” where SugarCRM is going, our unique value proposition to … Continue reading »
Filed under social CRM …
Real Estate, the Recession and the Value of the SugarCRM Platform
I just had a great talk with the always erudite and enlightening Brent Leary. We were talking about some of the great news coming out of SugarCRM – namely the IBM and Hubspot partnerships. In our discussion I made an analogy that I wanted to share. We were talking about how SugarCRM has not been … Continue reading »
The Cloud, Big Data, and the Future of CRM
I just read that Basho Technologies, which has created an open source, highly available and fault-tolerant data structure for the cloud called Riak, has landed a cool $7.5m in new funding. The news is interesting, as it shows more and more people are not only banking on NoSQL and other cloud-optimized data architectures from an … Continue reading »
Tibco’s Tibbr – Where’s the Customer in all This?
After more than a year of silent anticipation (that’s a nice way of saying “no one really cared”) integration giant Tibco is launching its first stab at social with its product called Tibbr. Yes, Tibbr. While Tibbr may do a lot of what people might expect from a status-update focused tool, in my opinion it … Continue reading »
The Compartmentalization of Social Profiles & Marketing
I just checked out BranchOut, a new social site that is essentially a LinkedIn for facebook. The notion – keep all of your business contacts and information on BranchOut, without the total hassle of managing two completely separate profiles. This plays into a concept I was discussing yesterday with my associate and very socially savvy … Continue reading »
SugarCon is Coming – Lock-in a Great Rate Today!
The beginning of a new year means one thing at Sugar HQ – time to kick in to gear for SugarCon! SugarCon 2011 is already shaping up to be an AMAZING event. Between awesome evening events, a full-on social media “conference within a conference,” and a bazillion other cool sessions, speakers, special guests etc. – … Continue reading »
With CRM, are You a Leader, Follower…or Just in the Way?
I really like talking with CRM journalist and all around smart guy Chris Bucholtz. Whenever we have an interview – it always beings around one topic and very quickly tangents off into a great conversation about what we as an industry could be doing better (as well as some side stops discussing WWII aircraft and … Continue reading »
Is Social a “Meatball on the Spaghetti” or “Layer in Your Lasagna?”
Ok, I realize this post’s title may qualify for the most ridiculous I’ve done yet…but bear with me. I promise it will (kind of) make sense in a bit. I was talking with Mitch Lieberman (@mjayliebs to most of you) and we were discussing how for many analysts and consultants – social is seen as … Continue reading »
Write Your Own SugarCRM Carol – Win an iPad!
I wanted to thank everyone who sent in emails, texts and voicemails about the SugarCRM Dreamforce carols – so many of you loved the concept and the creativity. Well, I thought – since it ’tis the season of giving and carols – let’s have a contest to see just how creative our Sugar community can … Continue reading »
Five Questions to Ask Before Starting a Social Media Initiative
Outsider’s note: This blog post originally appeared in the UK-based B2B Marketing magazine blog series. And, since I think these are points worth repeating (and I wanted to get a blog post out this week!) I am reprinting my thoughts here. Also note, while it’s true I am too lazy to change spelling back to … Continue reading »
