I am freshly back in the office (OK, maybe fresh is not the right word, more like jet-lagged and overwhelmed with emails and projects) after an awesome two-week press tour in Europe. The media and analysts I met were all amazing, and really seemed to “get” where SugarCRM is going, our unique value proposition to … Continue reading »
Filed under SugarCRM …
Real Estate, the Recession and the Value of the SugarCRM Platform
I just had a great talk with the always erudite and enlightening Brent Leary. We were talking about some of the great news coming out of SugarCRM – namely the IBM and Hubspot partnerships. In our discussion I made an analogy that I wanted to share. We were talking about how SugarCRM has not been … Continue reading »
The Cloud, Big Data, and the Future of CRM
I just read that Basho Technologies, which has created an open source, highly available and fault-tolerant data structure for the cloud called Riak, has landed a cool $7.5m in new funding. The news is interesting, as it shows more and more people are not only banking on NoSQL and other cloud-optimized data architectures from an … Continue reading »
Hubspot + SugarCRM = Closed Loop Inbound Marketing
It is a simple fact that in an increasingly fragmented world – it is harder and harder to differentiate as a company. Competing on price is a thing of the past in many industries – and exceptional service is awesome…But, you have to attract customers before you can delight them and retain them. Oh, and … Continue reading »
Salesforce’s DimDim Buy – A Typical Proprietary Move
Many have probably seen that Salesforce.com has acquired web conferencing tools provider DimDim for $31m. (The rumors of this deal had been percolating since before Dreamforce so for many this was no surprise at all.) The deal pits Salesforce.com in many ways against some big companies and very popular products – Citrix’s GoToMeeting and Cisco’s Webex, … Continue reading »
SugarCon is Coming – Lock-in a Great Rate Today!
The beginning of a new year means one thing at Sugar HQ – time to kick in to gear for SugarCon! SugarCon 2011 is already shaping up to be an AMAZING event. Between awesome evening events, a full-on social media “conference within a conference,” and a bazillion other cool sessions, speakers, special guests etc. – … Continue reading »
With CRM, are You a Leader, Follower…or Just in the Way?
I really like talking with CRM journalist and all around smart guy Chris Bucholtz. Whenever we have an interview – it always beings around one topic and very quickly tangents off into a great conversation about what we as an industry could be doing better (as well as some side stops discussing WWII aircraft and … Continue reading »
Does Santa Use SugarCRM?
I just wanted to share a little Sugar-themed holiday fun from our UK partner EnableIT. This came from a listing on the SugarCRM LinkedIN group. I’ve also added a few of my own… Signs that Santa Claus might be using SugarCRM: Every year, without fail, he knows which leads to follow up, based on a selection criteria … Continue reading »
Is Social a “Meatball on the Spaghetti” or “Layer in Your Lasagna?”
Ok, I realize this post’s title may qualify for the most ridiculous I’ve done yet…but bear with me. I promise it will (kind of) make sense in a bit. I was talking with Mitch Lieberman (@mjayliebs to most of you) and we were discussing how for many analysts and consultants – social is seen as … Continue reading »
Write Your Own SugarCRM Carol – Win an iPad!
I wanted to thank everyone who sent in emails, texts and voicemails about the SugarCRM Dreamforce carols – so many of you loved the concept and the creativity. Well, I thought – since it ’tis the season of giving and carols – let’s have a contest to see just how creative our Sugar community can … Continue reading »
