Research firm Gartner has issued a new report noting that it expects IT budgets to increase significantly in 2013 and 2014, led by both cloud computing and CRM initiatives. The reasons given are pretty simple: cloud will provide for cost savings and other long-term efficiencies. Gartner posits that CRM investments will increase due to an … Continue reading »
Tagged with cloud computing …
Lee House: 5 Essential Tips to Protect Your Data Privacy, or That of Your Customers, When Using Cloud Computing
(Editor’s note: security is often cited as a concern when it comes to cloud computing. But it’s not as if you, the user, is powerless or has no role to play in security. The reality is that a cloud deployment is as secure as you make it. Don’t believe me? Okay, then – listen to … Continue reading »
What’s the Difference between the Royal Wedding and SugarCRM?
The Royal Wedding of HRH Prince William and Kate Middleton on Friday 29th April 2011 was the first Royal Wedding streamed live across the world via the Internet and not only made National and International history, but also set and broke a good few records in the process. With so much emphasis and attention being … Continue reading »
The Socialization of IT
I know the subject line sounds kind of creepy. But, Co-conspirator Martin Schneider wrote a few weeks ago “What is ITs role in the Social CRM Revolution” and I could not help myself. Then, on this bright and sunny Monday morning, I see a post by Irving Wladawsky-Berger, where he tackles the topic of “IT … Continue reading »
The Consumerization of the Enterprise
I have been guest posting here on Outsiders for only a short time. After this post, one may wonder whether I will be invited back for more, or not. So, I will quickly get to the point. Two things happened during this past week which drove me to write this post. Marc Benioff wrote a … Continue reading »
SugarCRM’s “Behind the Smokescreen” Campaign – a Huge Success
Wow. That is all I can say. When we first thought up the idea of spoofing Marc Benioff’s latest tome – we really did not think that the prank would generate this much press. Nor did we think it would be one of the most talked about spectacles at Dreamforce. Even Newsweek covered the guerrilla … Continue reading »
CRM Evolution: Platforms On Display
In speaking with prospecting customers and partners at CRM Evolution 2009, it’s never been more apparent to me that the days of large CRM/ERP/SCM suite deployments are steadily coming to an end. Nearly every prospect, both large, name-brand enterprises down to small businesses that we spoke to were looking to purchase a CRM application and … Continue reading »
Are the Glory Days of IT Spending Over?
I came across this column from the Sunday New York Times by Randall Stross detailing his and Tom Siebel’s take on the slowing of IT spending. To Stross’ credit, he remarks that Tom Siebel “may well be wrong,” but like many who attempt to measure this market, Stross makes the mistake of lumping all spending … Continue reading »
Open Cloud BI – the JasperSoft/Talend/Vertica/Rightscale Example
I’m here in San Francisco checking out the OpenSource World, Cloud Expo and Next Generation Data Center combined events…good crowd of some familiar and new faces. One of the most interesting sessions was focused on BI in the Cloud. The session was around Business Intelligence (BI) in the cloud, and was presented mainly by the … Continue reading »
Why the “No Software” SaaS Mantra Doesn’t Mean an End to Software Issues
A conversation with a partner that’s reselling our products both in the on-demand and on-premise models unearthed some interesting comments surrounding some of the technical difficulties with deploying SaaS. For years I’ve heard of SaaS’ innate ability to deploy CRM applications with almost no involvement from IT. But when you boil it down, being able … Continue reading »
