One of the recurring questions I get from customers and prospects all over the world is, what is the secret to a successful CRM implementation? My answer resonates with companies large and small, here in North America, in Europe and in Asia. The secret to a successful CRM implementation is process, process, process. A CRM … Continue reading »
Tagged with CRM Acceleration …
A Pragmatic Approach to Social Data
Next week, at our next domestic CRM Acceleration event in NYC (May 5) I will be giving a refined version of my Social Customer presentation. Leading up to the presentation, I caught up with co-presenter Arkady Kleyner, Vice President and Co-Founder, Intricity . The theme of Arkady’s talk is data; both the sheer amount available … Continue reading »
One Week Until CRM Accelerations in Austin, Houston and Denver
Just another shameless plug for the SugarCRM road show – CRM Acceleration – coming to Austin on September 15, Houston September 16th and and Denver on the 17th. The events are FREE, half day intensives designed to introduce and reinforce strong CRM adoption and other best practices. They are being held at some cool venues … Continue reading »
CRM Accelerations in Austin, Houston and Denver – Registered Yet?
Space is filling up for this next round of CRM Acceleration events but I wanted to remind the southwestern Sugar users and those interested in open source, CRM, sales effectiveness etc. to come join us for a Free half day intensive event. The dates are as follows – Austin September 15; Houston September 16 and … Continue reading »
CRM Acceleration Road Show Hits the Southwest – Join SugarCRM for a Free Intensive Event
I am happy to announce that we are hitting the road yet again for a series of events around the world…yes the CRM Acceleration series is back in full swing. For those of you in the Austin, Houston and Denver areas…come join us for a half-day free event that is designed to give a jumpstart … Continue reading »
Ramping Up for a Great Event in Our Backyard
I am slowly coming back down to earth after an awesome finish to the Phillies World Series run last night. Ideally, I’d be on a plane heading to Philadelphia for the first Championship Parade down Broad Street since I was in third grade…but instead I’m making final preparations for what is looking like the biggest … Continue reading »
Breezing Through the Windy City…
While I was only in Chicago for a little over 24 hours, it was a blast. Mainly because the CRM Acceleration Chicago event was AWESOME. Seriously, last year we had a great turnout and a very vocal crowd, which I love. This yar topped the great interactions we had last year. A lot of great … Continue reading »
Catching my Breath After a GREAT Two Days in the SugarCRM Trenches
Phew…the past two days were exhausting, lightning-paced, but also an amazing time for Team Sugar in that we had some grat face time with our customers and some very interesting prospects. In the commercial open source model, we are fortunate enough to have a very transparent product which allows us to acquire customers quickly and … Continue reading »
LA Bound…Pondering the SugarCRM Value Proposition
Just about to hop a plane to Los Angeles area for two CRM Acceleration events…it will be good to get two chances to meet with prospects and learn more about how people come to know SugarCRM and what they expect. One thing I have seen, which I like to see, is that more and more … Continue reading »
