Tagged with Google

Social Identity Tracking – Beyond “Googling”

A lot of us here at SugarCRM have been following the social media craze from different angles. Some are following with great interest, some with enthusiasm, and others with a touch of practical skepticism. I think I may fall into all camps. We had an email discussion around some new social media tools over the … Continue reading »

Riding the Google Wave

I’ve always viewed Google as something of a dark horse in the CRM/enterprise software space, but a conversation I had over the weekend with somebody familiar with the software market over Google’s latest announcement underlined those thoughts. A week ago, Google announced Wave, which its intending to create an open ecosystem for communication and collaboration … Continue reading »

Is Search Engine Optimization Still Relevant?

I have been covering sales and marketing software for a long time, and to this day I can not adequately explain to a layman the concept of search engine optimization (SEO). Maybe, it is because this is an area that for the most part involves human interacting with technology (search engines and the net in … Continue reading »

Would You Pay For Twitter?

I’ve seen a few news stories pointing out that Twitter, which has seen amazing uptake but little in terms of revenue streams, might be looking to create a paid service for businesses. This brings up a lot of questions. First, will businesses that are currently leveraging Twitter be locked out until they fork up some … Continue reading »

Google and SugarCRM – Smart Minds Think Alike…

Just noticed that Google has added Themes to Gmail – allowing users to choose color schemes for their email interface apart from the usual standard setup. When SugarCRM first brought the idea of themes into its product a couple years ago, I thought (as an analyst at the time) “Who cares?” I was an idiot. … Continue reading »