Posted in November 2007

SaaS Platforms – Beyond the Hype

Josh Greenbaum is a pretty smart guy, and I respect his opinions he expresses in the Enterprise Anti-Matter blog. He has taken a pretty skeptical stance on a lot of the technology trends that have surfaced – looking for real value beyond the hype factor coming out of a lot of the companies in the … Continue reading

Dell’s dream of simplified IT

In case you missed it because you were too busy eating turkey, last week Dell announced it is going to buy privately-held Everdream Corporation, a nine-year old ISV that does agent-based software-as-a-service (SaaS) solution for remote-service management. The planned acquisition is part of Dell’s newfangled attempt of simplifying IT, with Everdream’s capabilities providing a nice … Continue reading

The Sugar community: a social network or not?

Paul Greenberg bring up an interesting point in his most recent blog posting. What really is the difference between social networks and online communities? I would like to think that a community offers slightly more inherent value than a social network on a more consistent basis. SugarCRM has a strong community — alive in the … Continue reading

Are SMBs Really Ready for Open Source?

A new report by The 451 Group, my former employer, claims the small and medium-sized businesses(SMBs) market isn’t the “hot market” opportunity for open source vendors that many have always considered it to be. The report cites a number of reasons, including the cash-strapped environment SMB companies typically operate in and the resulting limited IT … Continue reading

The Future of Open Source

Just like CRM over the past couple of years, it appears that open source concepts are starting to take root at the university level, and now even at the pre-college level. I came across this interesting CNET blog about a contest that Google announced Wednesday to get students who haven’t started college interested in open … Continue reading

Self-Loathing SalesPeople

I am a big fan of just about anything Michael Lewis writes. Liar’s Poker, Moneyball, The Blind Side are all great books that put an irreverent spin on conventional wisdom. In the most recent issue of Conde’ Nast’s Portfolio, Lewis takes a look at how Blain Lourde, a successful Wall Street stock broker, grew disenchanted … Continue reading’s Green Initiative

As an analyst, I heard a lot of talk from some vendors (who will remain nameless) about the importance of philanthropy, giving back…etc. But Google, who I am sometimes critical of, has actually been doing rather than simply giving. The latest out of has the company seeking affordable, renewable sources of energy. In an … Continue reading

Verizon Wireless Opens Up

Telecom giant Verizon announced that they’ll be providing customers the option to use, on its nationwide wireless network, wireless devices, software, and applications not offered by the company. While not open source in the traditional sense, I nevertheless found this announcement an interesting play by a bluechip company in an industry known for being severely … Continue reading

Open Source and the Customization Connundrum

Matt Asay’s always great blog referenced an Information World article that talks about just how much code is “out there.” The article gets into all those custom lines of code attached to legacy and packaged applications, etc. Here’s what the CEO of Krugle feels is the dollar value associated with all of this code lying … Continue reading

Sugar Goes 2 for 3

Continuing on the theme of flexibility, Sugar won two of the three biggest awards at the CRM-Expo in Germany. This event is the biggest CRM conference in Europe with all the usual suspects in attendance. Oftentimes, these awards are pay-for-play, but this one is most assuredly not. Microsoft, SAP, and all had booths and … Continue reading