Some great points on why SugarCRM is a great choice over competing CRM systems here at the K13 blog, apparently written by someone who left Salesforce.com for Sugar Professional On Demand.
The blog mainly compares Sugar to Salesforce.com – but really any of the older multi-tenant SaaS CRM solutions could be plugged in here.
The first point is really the best – noting that Sugar in all its deployment models allows for great data ownership. This is an issue we have seen hit home with a lot of the customer who come to Sugar from Salesforce and other vendors.
Using a CRM as your system of record means you are probably going to need to get data into and out of your CRM system with ease on a regular basis – and as the K13 blogger notes:
Exporting data to move to any other system from SugarCRM is simply 1 click away for each data type.
It’s all about ease of use. Because like the blogger says – all CRM systems have more features than the regular CRM user can ever need. So it all comes down to which provider makes your daily work life a bit easier.
Great to see more people coming to realize the power of Sugar.