Posted in September 2009

Siemens Says Enough to SAP Support

It seems that Siemens, one of SAP’s largest customers, has said enough to bloated maintenance and licensing costs and is pushing back in an effort for to get more favorable support of their enterprise software packages. I’ve heard rumors that Siemens has been paying upwards of $50 million a year in support charges for approximately … Continue reading

Is Another American Icon Heading for the Dumpster?

For the last month I’ve been following a perfect, if unfortunate, example of how important it is for a company’s executive staff to be in touch with the needs of the consumer and their industry. The long awaited turnaround of Sears by hedge fund impresario Edward Lampert may never happen, and I think it has … Continue reading

SugarCRM Can’t Buy this Kind of Publicity

Some great points on why SugarCRM is a great choice over competing CRM systems here at the K13 blog, apparently written by someone who left Salesforce.com for Sugar Professional On Demand. The blog mainly compares Sugar to Salesforce.com – but really any of the older multi-tenant SaaS CRM solutions could be plugged in here. The … Continue reading

The Next Evolution in Enterprise Software

As something of a follow up to my blog on software platforms, discussions in recent weeks at the CRM Evolution conference and with other industry pundits has shed some light on where the enterprise IT industry is heading in general. Just a year ago it seemed the concept of Web-based and open standard-based software being … Continue reading