Our CRM Acceleration World Tour is in full swing, co-sponsored with our regional partners. We have taken Oslo, London, Paris, Lisbon and now Madrid by storm. Highlighting the event is a demo of Sugar 6 (if you haven’t spun up a beta account in our cloud yet – what are you waiting for? Sugar 6 is seriously wicked awesome – making CRM fun to use – yes I said CRM can be fun to use).
I am getting ready to depart for Europe myself, and will be leading a session on the social CRM features that Sugar 6 enables in Dublin on May 25th. The event is being put on by our partner Provident Technology. Provident is our leading partner in Ireland and has an amazing knack for understanding how to unlock the value of technology to support your people and processes.
I’ll be talking about the value of social media and engaging your customers through these new channels, and showing how Sugar 6 enables you to easily bring in social data and networks into the CRM. Like this:
These events are a great way for anyone who wants to get going on social CRM, but more important – looking for some advice and info on best practices for deploying traditional CRM.
Check out details of the event here, and definitely come see us if you’re in Dublin!