Posted in August 2012

Five Very Smart People Define the Modern Cloud Application

By Chris Bucholtz “The cloud” is a term that has been abused, abducted, misappropriated, Shanghaied and commandeered for the evil purposes of vendors who see it more as a sales tool than as a definition that helps users understand a somewhat complex concept. (Well, not evil purposes, necessarily, but commercial purposes, certainly. And if intentionally … Continue reading

Are you seizing social to see yourself as customers see you?

By Chris Bucholtz At the CRM Evolution show last week in rainy New York City, the Tuesday morning “breakfast session” hosted by Paul Greenberg was a notable gathering. The names in the room went beyond the panelists; the audience was full of big-name analysts, executives and smarty-pantses. Had a meteor hit this room, the CRM … Continue reading