Tagged with Lithium

SCRM Basics: Twitter, Why and How

A few years ago, when I worked over in San Francisco, I would occasionally  commute using the “casual car pool” system – in other words, at a designated congregation point, I’d get into a vehicle with a total stranger so that person could save bridge toll and I could save bus money.  It was less … Continue reading

Can Social CRM Live in a Vacuum?

Things are crazy busy here at Sugar HQ – which is always a good thing, even if I am increasingly envying the European summer work ethic. But I did have a chance to see that Lithium Technologies has expanded its scope as a social community building tool to become a social CRM player. This is … Continue reading