Tagged with Mitch Lieberman

The Top 20 CRM Blogs of 2012

You want to learn about CRM, or you want to refine and expand your understanding, but you don’t know where to start? Well, the blogosphere’s one good place to start learning, but it’s become a crowded, confusing place, clogged with blogs of disparate quality and written by people with motives that are less than mostly … Continue reading

CRM’s Forgotten Features: Reminders

By Chris Bucholtz (Editor’s note: this is the fifth and final entry in our series on features in CRM that can expand your ROI – but which frequently go forgotten or ignored. Parts 1, 2 and 3 can be found here, here, here and here. Now, we say final – but if you think you have another feature that … Continue reading

Five Very Smart People Define the Modern Cloud Application

By Chris Bucholtz “The cloud” is a term that has been abused, abducted, misappropriated, Shanghaied and commandeered for the evil purposes of vendors who see it more as a sales tool than as a definition that helps users understand a somewhat complex concept. (Well, not evil purposes, necessarily, but commercial purposes, certainly. And if intentionally … Continue reading

The Top 20 CRM Blogs of 2011

By Chris Bucholtz This is the fifth year that  I’ve compiled a list of the best CRM blogs, and the trend is clear: more and better blogs on the topic of CRM are out there than ever before. In 2008, it was a struggle to find 20 good blogs on CRM; now, there are so … Continue reading